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Privacy Policy


This Privacy Policy describes our collection, use, disclosure, retention and protection of your personal information. Please read it carefully as this notice applies to any website, application or service which refers to our website Privacy Policy.

The Privacy Policy applies to all products and services available via ACM Limited’s website, http://www.accesscm.co.uk/, such as commercial debt recovery, international debt collection, applying for a vacancy or submitting an enquiry.

1. Who are we?

ACM Limited is a Commercial Credit Management company based in Sheffield, South Yorkshire. We specialise in Commercial Debt Recovery, Global Commercial Debt Collection, Commercial Credit Management Reviews and Advice in the Commercial Credit Management Arena.

The registered address is Suites G1 & G3, Epic House, 18 Darnall Road, Sheffield, S9 5AA, United Kingdom.

2. How we collect information

When you use our website, you are in control of what information is collected. We only collect relevant personal information about you, and any other individual whose details you provide to us.

We’ll collect this when you:

  • Submit an enquiry for Commercial Debt Collection
  • Submit an enquiry for Global Commercial Debt Recovery.
  • Chat to our online operatives.

2b. What information do we collect?

  1. Information about your computer and about your visits to, and use of, the website (including your IP address, approximate geographical location, browser type, referral source, length of visit and number of page views); we will ask for your permission before we do so. We may do this using cookies or similar technologies.
  2. This may include your name, business name, telephone number, email address or postal address.

2c. How is your information used?

We will use your information to:

  • Contact you to arrange a meeting or provide a quote
  • Send you communications which you have requested

     -this may include information about specific areas of our services which you have shown an interest in.

We’ll only contact you in relation to your original query.

Your information may also be used by ACM Limited to generate website user reports, this is analytical information and does not include your personal data.

We’ll only store this data for a period of 3 years, at which point it will be removed from our company server.

2d. Who has access to your information?

We do not sell or rent your information to third parties and your information will not be shared for marketing purposes.

3. Your choice

We will not contact you for marketing purposes by email, post, phone or text unless you have given your prior consent.

You can contact us at any time to request the information we have in relation to your personal data. If you would like us to remove/destroy any personal data we hold on you, you can contact us by emailing: legal@accesscm.co.uk or call + 44 (0)114 2499970 where your request will be given due consideration in line with current GDPR legislation.

4. Using cookies or other on-device storage

Cookies are information files stored on your computer, tablet or smartphone that help websites remember who you are and information about your visit. For further information (including how to opt out of cookies) please go to the Cookie Policy.

5. Tracking how the website is used

Information may be collected about activity on the website, or other organisations may be used to collect it and to share it. This information is used to:

  1. analyse statistics;
  2. track pages and paths used by visitors to, or users of, the website;
  3. target the adverts or offers, such as banners, on the website and on the websites of other organisations; and
  4. track the use of the internet banner adverts and other links from marketing partners' websites to this website.

For these purposes, the information on the path you take to get to the website and on some of the pages you visit or use through the website, using cookies, web beacons and other on-device storage will be retained. For information about web beacons, or the organisation used (including how to decline their cookies), please go to the Cookie Policy.

6. How your information is kept secure

The security of information is taken very seriously. Technology and security policies are in place to protect the information held.

7. Links to other websites

Our website includes links to other websites run by other organisations as a source of further information. This privacy statement only refers to this website, www.accesscm.co.uk, and we would encourage you to read the privacy statements of other websites you visit.

We cannot be held responsible for privacy policies on third party sites linked from our site.

8. How changes to this privacy policy may occur

This privacy policy may be updated from time to time so you may want to check it each time you visit the website. This policy was last updated May 2018.

9. Requesting Data

Through GDPR you have the right to request what data we are holding on you. To do this, please formalise your request through writing and posting a letter to ACM Limited’s head office at the following address:

DPO Officer

Access Credit Management Limited

Suites G1 & G3,

Epic House

18 Darnall Road

Sheffield

United Kingdom

10. Copyright

Entire contents. All rights reserved

All copyright, trademarks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to ACM Limited or otherwise used by ACM Limited as permitted by law.

In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

11. Disclaimer

The material on our site is given for general information only and does not constitute professional advice. You should take specific advice before taking a course of action as we do not accept directly or indirectly any responsibility for loss arising directly or indirectly from reliance on information on this site.

Given that the Internet uses an open system we cannot warrant that the site and downloads reach you virus-free. You must, therefore, take all appropriate precautions for your own safety.

12. Changes To Website

ACM Limited reserves the right to:

change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that ACM shall not be liable to you for any such change or removal; and change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.

Get in Touch with us Now!


If you need help to recover a commercial debt from a client in the USA, why not let one of our experts deal with it for you. Give us a call (or fill out our enquiry form) now and one of our friendly expert debt professionals will be in touch to help and advise you.

London: +44 (0)207 305 5059

Head Office: +44 (0)114 24 999 70

UK Freephone: 0800 694 0484

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